Eventually I had to go through my credit card company to dispute the payment for tickets. Make sure you have the latest version of the AXS app. I linked and logged into Facebook, and then I got a page to verify my account. Its all a fan needs, all in one app. Justuseapp Safety Score for AXS Tickets Is 13.2/100. The ticket is sold out but they did not tell you and made you keep queuing in line (which is waste of my time by waiting for 10 mins) giving you the false hope. This Clears both data and cache. Keep a watchful eye on axs.com and remember to utilize the offer: Up to 25% Off Your Bookins + 50% Off For Kids. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. I have exactly the same problem. My deepest desire is that everyone who had a hand in building this crummy experience steps on a Lego. Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. 2 x tickets available, good seats in section B2. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) Can transfer over AXS app. AXSTickets keeps crashing right now every time I tap the menu bar. So I had paid $181 including the $181 for the three tickets I bought the first time (the ones I did not want) When you are on the final page of this website they will ask you if you want something called ticket protection which is basically an insurance if something goes wrong your tickets are protected. Some issues cannot be easily resolved through online tutorials or self help. We dont need an app for everything. Damn thats really smart Im gonna do that from now on. But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. Buying tickets was easy of course .. but getting a refund is a whole other problem. I then had to log into my Facebook account two more times. I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. LTE/3G/2G (auto connect). Downloaded AXSTickets no tickets. AXS Ticketing & Mobile Delivery. The use and ease of AXSTickets was phenomenal. Just buy straight from the venue! What does face value mean? 39,8 km. called the support number and held from 20 minutes to hr and 20 minute. Ainsi faites des conomies sur le cot ou la dure de votre voyage, en trouvant le trajet Aix-en-Provence Saint-Maximin-la-Sainte-Baume adapt vos besoins. Glitchy, redundant and worthless app that doesnt work if you are WiFi or VPN. When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. I bought my boyfriend tickets to a concert in Sept, but after finding out we wont be able to make it we resold the tickets. I finally gave up on that. Ive asked to speak to managers , and gotten IGNORED. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. Report Issue, - Legit tickets sent within a few minutes, - Redirected back to the beginning with prompt saying Something went wrong. I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. find great events near you, buy 100% official tickets, sell your seats if you On your device, goto "Settings" click "Apps" select "AXS Tickets app" click "Storage" click "Clear Data" option. Their customer service is atrocious, if you try and connect with support you will be in a line behind 99 people, because so many others are in the same boat. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Extremely disappointed. AWFUL!! Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Now, tell me why this is happening. Sortir et rejoindre la voie. So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. Missing limbs or partially missing limbs; Nervous system condition for example, migraine headaches . Must have been a blip. Same here, I've logged in and My Events is empty. Press J to jump to the feed. Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. Tap for tickets to see the artists and teams you love. So naturally I assumed the ad closed my window browser and did not complete my purchase. Expires: Dec 19, 2024. On the day of event I reached them at last at mid day and they said they will look into it and get back to me. Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. can't go, and more. My show is on Friday and I so wish I was able to go. Worked last week when I checked. Speaking of poor service, called the customer service number, took several minutes just to get through the automated prompts, then waited for an operator. Create an account to follow your favorite communities and start taking part in conversations. Press question mark to learn the rest of the keyboard shortcuts. On android, goto "Settings" click AXS Tickets app. We aim to get tickets to you 5 days before your event - however sometimes we are waiting on the tickets to be delivered to us from the venues and this can lead to delays in getting them to you. I did so and AXSTickets froze again. I logged in and it said I had no purchased tickets and no events. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. I am very frustrated about my tickets! Tix are for mobile, so not sure what to do. AXS Account Your Account My tickets are not in my account? Tried it. What is wrong with the App, if I delete it and reinstall will I lose my tickets? Please advise as I need to access my tickets on my phone. I received an email back immediately letting me know they received my request. Get yours here http://go.axs.com/qGyc50N6u6y 2 Most relevant or Yep, my account is back to normal now too. They will charge you $18 and keep a certain percentage of the sale.Dont even get me started on their customer service. I am going to an axs event this afternoon. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. It never comes. DO NOT USE THIS COMPANY! Plans can change. I am so sad and frustrated. Reddit and its partners use cookies and similar technologies to provide you with a better experience. DO NOT USE AXS! Save your time, use a different app. Be safe from hackers and unwanted bills. The next day I got the same email twice simultaneously. Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. Front row or on the aisle? Then confirm "Reset Network Settings". Doe. Get started today. Not true! Its all a fan needs, all in one app. And waited. I can't access purchasing tickets either on my desktop or phone. Front row or on the aisle? 12 hours ago. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. Presumably you agreed to the "ridiculously high" selling charge before confirming? Zero stress. Continuer sur 950 mtres. That was over a week ago and Im still waiting for my money. N'hsitez pas non plus trouver une station-service, un restaurant, un htel durant votre trajet grce au service "Sur ma route". Tickets from one order are there, the other order isnt and I havent received two emails either. It just says the "Please visit out help page" message. Really?!!!. Get the AXS app from App Store or on Google Play. This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. AXSTickets is absolute garbage!!! How do I create an AXS account? Their customer service is horrible. I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. I have no problem logging in to my axs.com account on my computer. Recently, after making a purchase I was informed that AXS would be taking the place of the discontinued Flash Seats app effective 8/30. I will not be using AXSTickets again, its not worth it. These tickets are non refundable so I am out $200. Never use this service again. I got on the phone with AXS customer service, per the venues recommendation, and had them send a new barcode directly to my friend at the venue. Nyman Subscriber 7 Subscriber I purchased two tickets a couple weeks ago through a friends app but eventually made my own app so my friend could transfer the tickets too me instead. I have the app and have refreshed, but my tickets are not there, please resend. I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. I was worried that they had been cancelled for some reason after reading that it has happened to others. AXS shit the bed big time. Ordered tickets from stubhub was told they'd be in my Axs Account. All of this because we were linked to LAST YEARS tickets! This is the ABSOLUTE WORST APP I have. Thats precisely what happened to me years ago I bought $400 tickets and the guy transferred them to me, then proceeded to transfer them again, Im assuming scamming multiple people. Avec le mode voiture, vous pouvez configurer vos options (type de vhicule, autoroute ou non, page ou non, distance la plus courte), tout en ayant accs aux infos de circulation grce notre service d'info-trafic en temps rel. The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. Again, I understand everyone has a lot going on, but they are not handling this well and have been pushing me off since way before. I dont know if it had deleted my tickets or if its a glitch but I dont know. Once your AXS Mobile ID tickets have been released to the app please follow the below steps to view your tickets. How you have this market largely cornered is beyond me. Axs store currently offers the greatest deals and promotions. Thus, if anyone wants to buy a ticket - there is No reason they would want to buy my resale ticket when they can get a brand new ticket from AXS. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). I had to log in each time I used AXSTickets, which was several times within a couple of days. I constantly had to check everyday because it would log me out everyday. Discussion I've seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. I cannot access the tickets I just bought! To download, simply open and view your tickets in the app. So if you find that your tickets have disappeared it seems there's no need to worry. In the meantime I contacted with them egain and they said that their "technical team" did not contact with them regarding my issue. He never received the email. All Reviews They didn't show up and disappear though so I don't know if this is this same issue. Plans can . The show is tonight with no way to access my account or update my password. You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. By I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. Create an account to follow your favorite communities and start taking part in conversations. How GetHuman-robtixsa fixed the problem. I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. On android, goto "Settings" "Apps" or "Manage Apps" tab. After several tries, the link DOES NOT WORK. Lets try again. So I kept trying and the same thing kept happening. Wondering if they took them off to change dates. I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. Thank you. This helps prevent ticket touting and help combat illegal counterfeiting. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. Purchased tickets in October of 2021. 5. They gave me a # that wasnt even verifiable. stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). What a waste. Understandably, youd only have to reset your password and then youd have access to all your account content.Unfortunately, after I downloaded this horrible app, it wouldnt allow me to sign in. So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. I can see my tickets ,but when i go to transfer one to my wife it says session timed out. This telling me time and time again, that I had NO EVENT COMING. Tap Here" Nothing happens when I Tap Here. Why does the email say 1 ticket? And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. I had to get on my phone. Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. Tickets probably arent being delivered until 1-2 weeks before the show. Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. Aside from that they DONT even give you a confirmation number or email thats proof that the money will be put into your account. No paper required. THANK YOU! I have reinstalled the app to see if it was an error in an update. I went back to AXSTickets and they were there. TICKETS I tried to get tickets for a t was in demand found a couple of good seats and tried to check out. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the event. I hope this video helps a few people in solve this. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. To purchase tickets online, go to GasSouthDistrict.com, click on the event you would like to attend, click the buy now button, and the purchasing process has begun. Solid Gold Turf Club St Paul Minnesota Friday November 26. Dope concert. Please help me with my situation. My account w AXS shows The second time around, my experience was even WORSE - I purchased 2 tickets for Joseph Prince in Dallas for Oct 2019 for a total $42+ dollars and then could Not attend. So basically quit your job if you want to enquire about your ticket. Since AXSTickets doesnt allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via AXSTickets s email share option. I can't even get into the the app on my phone. I have changed my password. Tap for tickets to see the artists and teams you love. DON'T DO IT! cant go, and more. This is horrible, such a terrible app. Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. Im going fucking hysterical. . I got in touch with AXS and the woman I spoke to assured me that everything's alright. Its super easy. Ive purchased tickets for years from multiple ticket sellers, both original and resale and have never had an issue until now. Many mails, all saying I had to click on "Your events", to get my ticket. I logged into my AXS account his morning to find that my tickets were no longer showing in the My Events section. They FORCE you to download AXSTickets to get your tickets, regardless of purchase. Please help! The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. Prendre Alle des Grands Cdres et continuer sur 20 mtres, Continuer Boulevard Carnot sur 170 mtres, Tourner droite sur D17 (Boulevard des Poilus) et continuer sur 400 mtres, Au rond-point, prendre la 2me sortie sur D17 (Avenue des coles Militaires) et continuer sur 110 mtres, Tourner lgrement droite sur D17 (Avenue des coles Militaires) et continuer sur 800 mtres, Au rond-point, prendre la 1re sortie sur Avenue Ren Cassin et continuer sur 280 mtres, Au rond-point, prendre la 2me sortie sur Avenue Ren Cassin et continuer sur 400 mtres, Continuer Avenue du Val Saint-Andr sur 120 mtres, Tourner lgrement gauche sur Avenue du Val Saint-Andr et continuer sur 10 mtres, Tourner gauche sur Avenue Henri Malacrida et continuer sur 260 mtres, Au rond-point, prendre la 1re sortie sur A8 et continuer sur 150 mtres, Au rond-point, prendre la 2me sortie sur A8 et continuer sur 35 mtres, Prendre droite et rejoindre A8 E80. I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. I never write negative reviews but this is the worst app I have ever tried to use. I went to Axs .com on my iMac and logged in, I made the transfer successfully and the ticket appeared on my wife's phone in the Axs app. Even just a lil tickets under revision or similar would be fine. . For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016.