Browser Support There is not a mirror to aid reversing out of the lift. the service is performing badly and we've taken enforcement action against the provider of the service. The handrail(s) is/are on both sides going up the ramp. My nephew who was admitted the day before and I wanted to be able to reasure my sister her son was ok as she was on holiday. I have PTSD and this place actually is in one of those boxes now and has made it worse. Broken showers are still broken. Clear signs indicating the facilities on each floor of the building are provided on landings. The lift does have a visual floor indicator. I am no better then I was then before I went in and it was a complete waste of time because Im still doing what I went in there for. Find out about the disabled access at this site and plan your visit in advance. Our teams of health professionals include people from different disciplines including Doctors, Nurses, Psychologists, Occupational Therapists and Social Workers. Water bowls for assistance dogs are available. There is space for an assistance dog to rest within the seating area. The BBC is not responsible for the content of external sites. Train operators. The distance between the furthest Blue Badge bay and Redwood House is 35m. Take a left onto Farnham Rd/A31 and the hospital will be on the right. We found that people were not always supported by enough staff who were suitably qualified and skilled. The managers simply don't care. There is not a play area or toys/books for a child to play with. There is good colour contrast between the walls and floor in all areas. 5 November 2013, Inspection Report published 12 January 2012 for Farnham Road Hospital (Mental Health Unit) - PDF - (opens in new window), Published Requires improvement The height of the baby change table once extended is 80cm (2ft 7in). There is not a door release button when exiting. At least one standard in this area was not being met when we inspected the service and, Surrey and Borders Partnership NHS Foundation Trust. Coursed sandstone blocks with brick dressings and angle . The reception area/desk is clearly visible from the entrance. i-access, Two Bridges,Guildford Street,Chertsey,Surrey,KT16 9AU We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Thameslink. Turn east from North County Blvd (1100 East) on to 90 North. Crowthorne, Suspended ratings are being reviewed by us and will be published soon. All the information you need about working for us, recruitment, job opportunities and careers within mental health, learning disability and substance misuse services in Surrey and Hampshire. As you face the toilet pan the transfer space is on the left. Farnham Road Hospital has not yet replied. The lift is approximately 9m (9yd 2ft) from the main entrance. Farnham Road Hospital, Guildford, Surrey GU2 7LX, United Kingdom Telephone: 01483 443 508 Opening Times 24 hours a day, 7 days a week Contact Names Ward Manager: Sadan Gurung Matron: Anne Sayed Out of Hours Contact Mental Health Crisis Helpline: 0800 915 4644 SMS texting for people with speech or hearing difficulties: 07717 989 024 The reception counter is not placed in front of a background which is patterned. Endoscopy is conveniently located on the east side of the hospital. Summary This is an inpatient unit. Water bowls for assistance dogs are available. She was flown to hospital after the crash, which happened at the junction with Hoghatch Lane. At least one standard in this area was not being met when we inspected the service and The ramp/slope is located in front of the entrance. Win two tickets to see Broadway smash hit Kinky Boots at Haslemere Hall! Emotional wellbeing and mental health service for children and young people, Complex Emotional Needs and Personality Disorder, National Association for Children of Alcoholics, Psychologists, Psychotherapists, and Talking Therapies, Vacancies: Psychologists, Psychotherapists, and Talking Therapies, University of Surrey Undergraduate Placements, Initiating & Delivering Clinical Research, Structured Preparation for Alcohol Detoxification (SPADe), Brief Intervention for Alcohol Misuse in Adults with Mild to Moderate Learning Disabilities (EBI-LD), Genetic Links to Anxiety And Depression (GLAD study), Cognitive and Neural Networks in Psychiatry, The causal role of neural activity in neurodegeneration (TIAD). The width of the accessible toilet door is 87cm (2ft 10in). The entrance door(s) does not/do not contrast visually with its immediate surroundings. We are really concerned to hear about this. Stagecoach South operates a bus from The Borough to Farnham Road every 3 hours. The floors which are accessible by this lift are LG, 2. Doesnt matter what were going this this is bottom line, this place is not for everybody and I think certain areas should be re thought about. Visited Inpatient mental health services on March 2021, Report review titled Great People, poor management. I was late as I got lost and I had travelled over an hour, the lady on the reception was so kind and professional. the service isn't performing as well as it should and we have told the service how it must improve. The main door(s) open(s) away from you (push). A 14-year-old girl is in a critical condition in hospital after she was hit by a car in Surrey. the service is performing well and meeting our expectations. Inspection Report published 05 November 2013 for Farnham Road Hospital (Mental Health Unit) - PDF - (opens in new window), Published At least one standard in this area was not being met when we inspected the service and The emergency pull cord alarm is not fully functional. Surrey GU2 7LX, Requires improvement The entrance area/door is clearly signed. The toilet roll holder is placed higher than 100cm (3ft 3in). Thank you again all. the service is performing exceptionally well. There is not a list of floor services available within the lift. Signs indicating the location of this lift are clearly visible from the entrance. View Accessibility Symbols. A 14-year-old girl is in a critical condition in hospital after she was hit by a car in Surrey. The width of the accessible toilet door is 75cm (2ft 6in). There is step free access to the reception point. The height of the toilet roll holder is 64cm (2ft 1in). The average bus between Farnham and Guildford, Farnham Road Hospital takes 43 min and the fastest bus takes 19 min. The lift is located within the ground floor entrance lobby. Farnham Road Hospital is a specialist mental health hospital, providing round-the-clock support to adults and older adults experiencing acute mental ill-health as well as housing community mental health and day services. Disposal facilities are available in the cubicle. For more information, visit the CQC website. 0300 555 5222, Provided and run by: 12 January 2012, In There is a list of floor services available within the lift. 88% of all reviewers would recommend doctors at this acute care hospital to a friend or family member. The step(s) is/are located to the right of the main entrance. Copyright 2023 AccessAble. The nearest Train station is in Guildford. Lift doors do contrast visually with lift lobby walls. Signs indicating the location of the stairs are clearly visible from the entrance. There is sometimes a glimpse of the ward manager, who seems to be able to be involved in decisions about people shes never had a conversation with. Click here for Access Able information. The floors which are accessible by stairs are 1, 2, 3, 4. There is pictorial signage on or near the toilet door. Official information from NHS about Farnham Road Hospital including contact details, directions, opening hours and service/treatment details Standard toilet facilities are available. The external controls for the lift are within 90cm - 110cm from the floor. There is good colour contrast between the walls and floor in all areas. 0300 555 5222, Provided and run by: There is not a flashing fire alarm beacon within the room. All inspection reports and timeline. There is not a car park for public use within 200m (approx). Surrey GU2 7LX, View on a map. More. Farnham Road, Guildford, Surrey, GU2 7LX The reception point is approximately 4m (4yd 1ft) from the main entrance. The contrast between the internal door and wall is good. The colour contrast between the external lift control plate and the wall is good. Please contact the service directly if you require directions. There is room for a wheelchair user to manoeuvre. The car park consists of an open air, tarmac surfaced with some Blue Badge bays. There is a dropdown rail on the transfer side. Menu We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. By Christmas, with eight beds and two cots, it had treated 61 patients . Any other browser may experience partial or no support. There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read. There is/are 4 Blue Badge parking bay(s) within the car park. The shared toilets that were surveyed are located to the left of the main entrance. Farnham Hospital: 0300 614 5000 Farnham Hospital, Hale Road, Farnham GU9 9QL Bentley Ward - 0300 613 8010 Bourne Ward - 0300 613 8025 Hale Ward - 0300 613 8021 Runfold Ward - 0300 613 8015 Heathlands Intermediate Care Unit: 0300 614 5000 Crossfell, Bracknell, Berkshire RG12 7RX Main reception: 0300 614 3931 Nurse in charge: 07887 292673 Let's make care better together. There is sufficient space for a wheelchair user to use the waiting area. Guildford, Senior Customer Service Advisor Direct Line Group Farnham 24,034 a year Full-time Weekend availability + 1 As a Senior Customer Advisor in our Travel and Medical Assistance teams (TMA), you'll support our customers with almost every imaginable scenario whilst they There are manual, heavy, single doors to enter and exit the stairwell on all floors. Continue onto The Crossways, then onto The Drive. Suspended ratings are being reviewed by us and will be published soon. The platform lift accesses a small level change. It is managed by Surrey and Borders Partnership NHS Foundation Trust. We are building a new state of the art mental health hospital in Guildford. Victoria Ward consists of 24 beds for older persons suffering from an acute mental health crisis - as a result of conditions such as depression and bi-polar disorder. to the reviews on this page says it all really. The car park does not have a height restriction barrier. Farnham Road Hospital is a mental health hospital in Guildford, Surrey. Our core purpose is to work with people and lead communities in improving their mental and physical health and wellbeing for a better life; through delivering excellent and responsive prevention, diagnosis, early intervention, treatment and care. The soap dispenser can be reached from seated on the toilet. the service isn't performing as well as it should and we have told the service how it must improve. Signs indicating the location of this lift are clearly visible from the entrance. The nearest toilet is located to the main hospital entrance. The shared toilet(s) is/are approximately 6m (6yd 1ft) from the main entrance. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Send your story ideas to southeasttoday@bbc.co.uk. The reception point is located in front of the main entrance. The lift does not have an audible announcer. The contrast between the wall-mounted grab rail(s) and wall is good. [2] Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area. Your information helps us decide when, where and what to inspect.