This past week, the mediator declared an impasse. (Enrollment required for select benefits.). Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. However, Royal Caribbean has not announced a sweeping vaccine mandate for all its future guests. All crew members are to be fully vaccinated across the fleet and the cruise line and at the end of May, 6,000 of the crew had already received at least one shot. uuid:52CAA3E2-B515-436F-926E-7C6CF0E006B0 When can I redeem my Future Cruise Credit? How Long Will I Wait To Get My Money Back From Royal Caribbean? Learn more. endstream The agency bumped up the travel risk level for cruise travel from Level 3 to Level 4, indicating the risk for Covid-19 is very high.. program? Royal Caribbean wont give any refunds if they cancel or terminate their cruise early for any other reasons. Kids will be required to be tested and subject to health protocols. <> Passengers on Royal Caribbean's first sailings from Florida who don't show proof of a COVID-19 vaccine will face more restrictions than passengers who do.. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Now we know the true cost of not getting vaccinated for COVID-19: You won't be able to order sushi when cruising on Royal Caribbean's Freedom of the Seas. for? Can I cruise with a Passport if I am a U.S. Citizen? xn0ELW@,RHR Crew members must be fully vaccinated, the press release said. For now, Royal Caribbean has said the new rules only apply to the initial sailings of Freedom of the Seas through the end of July. And an Old-Fashioned at the vessel's iconic Schooner Bar also will be off-limits. Health News Florida | Free expert cruise tips and news from Cruise Hive! You can also call the 7 On Your Side Hotline at 917-260-7697 or fill out the form below . Royal Caribbean said it still needs to complete simulation cruises before getting approval for the sailings announced Friday. Thanks for contacting us. Are you wasting your money on the services you dont use? Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. You will need to give them your name and sailing details. my sailing departs? However, there is confidence knowing that guests can request a full refund or re-book their voyage if not vaccinated in time before their sailing. 11.0 and general questions. COVID 19 Cancellation and Refunds Policy Royal Caribbean earlier this month also said unvaccinated passengers will have to undergo additional COVID-19 testing at their own expense to sail on Freedom of the Seas. Improve earnings, maximize rewards and track progress toward dream trips. All rights reserved.) This way of making a request comes with difficultiestons of people complained that the customer service hadnt processed their request immediately, or that they had waited a long time just to get on the phone with a customer support representative. *Please see all applicable Terms & Conditions for Promotions, Group Reservations (sailing with 8 or more is an international cruise brand founded in 1969. ALL RIGHTS RESERVED. 23d84be8b714a9a148410e4f4a9d9e2aa2d9d645 What support is provided if my flight purchased through The cruise line said it moved forward with the cancellations despite its health and safety measures, including vaccination and testing requirements for guests and crew. Vaccinations are optional. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card. The Royal Caribbean Freedom of the Seas (left) prepares to set sail from PortMiami during the first U.S. trial cruise testing Covid-19 protocols on June 20, 2021 in Miami. endobj <> In May, Royal Caribbean issued a cruise credit for just $1,260 $841 less than the $2,101 the cruise line had promised. Your money should be back on your bank account you used for the purchase. Can I bring a test kit ]tNuqEH?n]PWqg{}8XXwM+=gi\6y~,^6`4>[.1gk^fI??i0 Ladg`m[>Zfw7kcVFkL%LLkd620SzEQtrz 0c!r_>oT|w)K% o7'[Ln>}5 All you need to do is: as the company you want to get a refund from, Follow the instructions and answer our chatbots questions. endobj Royal Caribbean has received its fair share of criticism regarding its onboard policies for vaccinations, mask-wearing, and other COVID-19 related issues. This story has been shared 143,721 times. cover my own cruise fare? Will I have to take a COVID-19 test before or during my [226 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 507 507 507] 30% OFF ALL Guests + Kids Sail FREE + Instant Savings + FREE GRATUITIES or Up to $1,700 Onboard Credit; Norwegian Cruise Line. vaccination or a negative test result, in ports where CRUISE HIVE LTD 2008-2023. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). A new Florida law forbids businesses in the state from requiring customers to show proof of a COVID-19 vaccine. string of "fully vaccinated" cruises for this summer, attendee of the January Capitol insurrection, Carnival and Royal Caribbean salaries revealed: From $32,000 to $383,000, here's how much the cruise industry's power players pay some of their employees, only announced five "fully vaccinated" summer cruises so far. The new rules were announced as the company said it will resume cruises on six new ships from US ports this summer, starting with Freedom of the Seas from Miami on July 2. Learn more. Read on to see whether you are eligible for a Royal Caribbean refund. do I cancel? The following cruises have a vaccine mandate in place: All guests on these voyages must be 100% vaccinated 14-days before the departure date. 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With this, you have a better chance of recovering your money! 2023 Cable News Network. To understand Royal Caribbean refund policy for canceled cruises, you should thoroughly read several documents on their websites. What if I don't find a pre-cruise test or get the results One target of those opposing vaccine mandates is Royal Caribbean, which has announced five summer cruise programs on ships that will require guests to be fully vaccinated. In that case, Royal Caribbean might also reimburse your additional costs, such as airline change charges. 111849 Royal Caribbean's Odyssey of the Seas will sail from Fort Lauderdale starting July 3. Terms apply to the offers listed on this page. WUSF is reporting on how distribution of the COVID-19 vaccine exposes inequities in Floridas health care system. How do I enroll in the Crown & Anchor Society? )c Also Read: Royal Caribbean CEO Clears Up Complicated Vaccine Protocols. endobj Per saperne di pi su come utilizziamo i tuoi dati personali, consulta la nostra Informativa sulla privacy e la nostra Informativa sui cookie. In that case, you will have the option of turning the amount of the deposit into future cruise credit (FCC), but they will still keep $100 as a service fee. Royal Caribbean, Carnival, Disney cruise lines adjust vaccine policies. Compare the cost in points or miles to cash, and see which option is best. Contact Us | Royal Caribbean Cruises contact us We are here to help with reservations, Crown & Anchor memberships and general questions. Royal Caribbean cruises that don't require vaccination include sailings that leave from European ports, Los Angeles, Galveston, Tex. Look at the cancellation policy on your initial invoice. And they're not making it easy for the passengers who plan to arrive without a vaccine card. 9am-12am (EST), Mon-Fri 9am-9pm EST / Sat-Sun 9am-6pm EST, Mon-Fri 9am-7pm EST / Sat-Sun 9am-6pm EST, Mon-Fri 8am-11pm EST / Sat-Sun 9am-6pm EST, (Mon-Sat: 9:00AM-8:00PM / Sun 10:00AM-7:00PM), (Mon-Fri: 8:30AM-9:00PM / Sat & Sun: endobj However, many of these Facebook comments and tweets have seemingly been based on a glaring mistake: Royal Caribbean never implemented a company-wide COVID-19 vaccine mandate for all of its future guests. [116 0 R 118 0 R 119 0 R] then they can get a full refund, . the terminal before the cruise, or on the cruise, what is We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. all adults over the age of 16 be fully vaccinated, certain venues on the ship would be off-limits, The 5 most desirable cabin locations on any cruise ship, The 8 worst cabin locations on any cruise ship, A quick guide to the most popular cruise lines, 21 tips and tricks that will make your cruise go smoothly, 12 best cruises for people who never want to grow up, Do Not Sell or Share My Personal Information. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. This prompted him to make the rules and regulations clear for everyone. Plus Ups are excluded. Ann Neal with me on my cruise to satisfy any additional entry or Stay up to date with what you want to know. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. (SetSail Pass)? At cruise giant Royal Caribbean and sister line Celebrity Cruises, for instance, the staff that handles refund requests is trying to get them processed in 30 business days (which works out to about 45 days). Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. It is complicated as we navigate through different laws and regulations by state and country and region. As stated in Royal Caribbeans Digital Terms of Use, if you want to cancel a Non-Refundable Deposit Booking (NRD Booking) before the final payment day, you wont get your deposit back. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Royal Caribbean no longer says Florida cruise passengers must receive the coronavirus vaccine, instead noting the shots are strongly recommended. The reversal comes as Gov. Symphony of the Seas: Its sailings from January 8 to January 22 are canceled. How can I redeem my Future Cruise Credit? Serenade of the Seas: Its sailings from January 8 to March 5 are canceled. Royal Caribbean said guests booked on the canceled sailings would receive compensation options, including a full refund. The cruise operator also said certificates of recovery cant be used in place of proof of full vaccination. stateroom category? Read more:Carnival and Royal Caribbean salaries revealed: From $32,000 to $383,000, here's how much the cruise industry's power players pay some of their employees. Guests sailing on the cruises from Florida onboard Freedom of the Seas, Odyssey of the Seas, Allure of the Seas, Symphony of the Seas, and Mariner of the Seas are strongly encouraged to be fully vaccinated. <>stream Even guests under 12 and 16 years old can cruise, but they must have a negative test result and follow specific health protocols, likely to be more strict than those who are fully vaccinated as per the CDC requirements. Air2Sea is delayed or changed? Even though the company gives 30 days as the maximum wait time, many people claim that they had to wait for several months to get their money. Royal Caribbean will require vaccinations for the Seattle-Alaska route, those sailing from the Bahamas and ships leaving other international ports. Enrollment required. 5:22 PM EST, Fri January 7, 2022, MIAMI, FLORIDA - MARCH 14: An aerial view from a drone shows the Royal Caribbean Symphony of the Seas Cruise ship which is the world's largest passenger liner docked at PortMiami after returning to port from a Eastern Caribbean cruise as the world deals with the coronavirus outbreak on March 14, 2020 in Miami, Florida. The company said it also will sail out of Galveston, Texas and from Seattle to Alaska. Where can I use my Deluxe Beverage Package? 8.5 For now, there is only a requirement for guests,. If passengers test positive for the coronavirus before the cruise is set to depart, they can get a 100% fare refund. CRUISE HIVE LTD 2008-2023. Here is how much you can get back if you cancel your Royal Caribbean cruise that is longer than four days: A full refund (except for the non-refundable deposit bookings). However, unvaccinated passengers must be tested for the virus and follow other measures that will be announced. cruise with confidence cancellation & global suspended sailings refund request any updates or changes in a timely manner to a publicly accessible forum such as the Royal Caribbean International website or mobile phone application. Royal Caribbean Extends Covid-Era Refund Offer as CDC Guidelines Expire The CDC will not extend its Conditional Sailing Order, allowing cruise lines to set their own Covid mitigation rules.. I can't seem to access the "The misconception is that all of the cruises will be vaccinated, and that decision has not been made yet," a Royal Caribbean spokesperson told Insider in an interview. Sign up for notifications from Insider! 133 0 obj Likes: 19. "As we move forward, we expect this requirement and other measures will inevitably evolve over time.". States ports? As of today, 90 percent of all vacationers booking with Royal Caribbean are either vaccinated or planning to get vaccinated in time for their cruise.. As one of the worlds best-known cruise lines, Royal Caribbean carried 6,553,865 passengers in 2019. COVID-19 testing sites or providers in the city from where disability or pre-existing medical condition? What if I am unable to get vaccinated because of a As Royal Caribbean works on resuming operations from the U.S. and with plenty of questions about the vaccine policy from guests, the cruise line clarifies its plan and the different vaccine requirements depending on where ships are sailing from. Royal Caribbean currently has several health protocols in place ahead of its major return to sailing. The cruise line said that it would only strongly encourage guests to get a COVID-19 shot, despite previously saying that it would be a requirement, the Miami Herald reported. Can I provide a Certificate of Recovery in lieu of 29 0 obj 30 0 obj American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. Microsoft Word for Microsoft 365 <> You can visit or call your travel agent and explain which ticket you want to get a refund for. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. . Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Am I eligible for the RoyalUp upgrades program? If you booked your journey through a travel agency, you can find your travel agent and request a refund for your canceled cruise. <>stream If you . You can visit or call your travel agent and explain which ticket you want to get a refund for. 32 0 obj <>stream Here is how much you can get, depending on the time of your cancellation: Royal Caribbean Cancellation Refunds for Journeys Longer Than Four Days, 90 or more days before the first day of the cruise. I need to schedule a pre-cruise test. Those who are unvaccinated or unable to verify vaccination will be required to undergo testing and follow other protocols, which will be announced at a later date.. rebook? Are gratuities included in the Royal Caribbean beverage The high annual fee is only worth it if youre taking full advantage of the cards benefits. Royal Caribbean said the following four ships are affected: Vision of the Seas: Its return to cruising is postponed until March 7. Royal Caribbean provided cruisers who were set to sail this weekend with a 100% refund and a 100% future cruise credit, Sierra-Caro said. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. A new Florida law forbids businesses in the state from requiring customers to show proof of a COVID-19 vaccine. Free expert cruise tips and news from Cruise Hive! The current welcome offer on this card is quite lucrative. Royal Caribbean is just one of several cruise lines that have made COVID-19 vaccinations mandatory for guests, crew, or both. Ironically, its Quantum of the Seas ship already resumed sailing in Singapore in December, without a vaccine mandate. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. . ,D6*+mBCdL&&8dLU)Re8f6@S5w'oHyvh-MlCIk;CEn y4gVo2}(a!O*|biibGx`(1FE,Q_*7;r,bjtTkzE?l`fu$!>w,{tNE]cnUC lE" h! What vaccines are required to travel on a Royal Caribbean cruise? With that day just a few days away, CDC Director Rochelle Walensky . We may receive compensation when you click on links to those products. You will need to fill in your personal and ticket information and explain that you want to get a refund. _____ * All refund requests must be made within six (6) months after the scheduled embarkation date. With an annual fee of $95 (a modest cost compared to the $550 annual fee of the Sapphire Reserve), the Sapphire Preferred offers up to $10,000 in coverage per person and up to $20,000 of trip. Vaccinated passengers on Freedom of the Seas will be issued wristbands that show they are vaccinated and allow them access to venues reserved for vaccinated passengers only. Passengers who are unvaccinated will have a hole punched in their key cards, known as SeaPass cards. How Start with these stories: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Uber Cash and Uber VIP status is available to Basic Card Member only. Where do I find my cruise reservation documents? A last minute COVID-19 protocol change from Royal Caribbean last Thursday left passengers scrambling to get tested for COVID-19 or be forced to cancel their cruise. appreciated. Vaccinations will still be required for Royal Caribbean ships departing Seattle forAlaskathis summer, as well as those sailing from the Bahamas and other international ports, the newspaper reported. endobj Royal Caribbean, Celebrity, and Carnival cruise lines are easing their pandemic-era protocol by allowing unvaccinated travelers on more sailings, as well as accepting at-home COVID-19 tests for. 12 0 obj Find Your Travel Agent and Ask for a Royal Caribbean Refund. The other option is to perform test cruises to ensure COVID protocols are working. (Photo courtesy of Royal Caribbean) The new rules come in the wake of threats from Florida Gov. If your answer is yes, then let DoNotPay help you with these and many more issues. We'll send you a weekly newsletter to your inbox. 11 0 obj We are here to help with reservations, Crown & Anchor memberships We'll send you a weekly newsletter to your inbox. regarding upcoming cruises. We highlight the stories of Black Floridians seeking emotional healing and wellness. Questionnaire before boarding? Royal Caribbean International has announced it won't require US passengers to get vaccinated to go on several ships set to sail this summer. If you got your ticket through your travel agent, the money will be sent back to that agent. How does booking with the Royal Caribbean Air2Sea The announcement of these summer cruises has stirred up calls to boycott Royal Caribbean. In October 2021, the CDC said it would let the conditional sail order expire on Jan. 15. If you want to save yourself the trouble of waiting on the line and being put on hold, you can try out DoNotPays option of jumping the phone queue. Crew members on the ships will still be fully vaccinated, the Washington Post reported. The policies must cover all unvaccinated guests over the age of 12 with at least $25,000 per person in medical expense coverage and $50,000 per person for quarantine and medical evacuation related . Se vuoi personalizzare le tue scelte, clicca su "Gestisci le impostazioni per la privacy". package cost? (Photo by Joe Raedle/Getty Images). In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits.